Article provided by Revdex.com Negative reviews are common and part of doing business in a world where online sales are on the rise. Knowing how to respond to negative feedback can mean managing a dissatisfied customer and reducing the negative impact of an unfavorable review. Here are some simple tips that can help businesses stay professional when responding to bad reviews. Stay calm – Negative reviews can be difficult especially if you own a small business. Getting emotional when responding to a negative review will not only anger the customer further, it may also result in additional negative reviews on multiple platforms. Instead, stay neutral and avoid responding until all the facts have been considered. Listen to the feedback – Understand what the customer is trying to say by reading and rereading their feedback. Modern customers offer their feedback over the phone, via email, social media, and through private customer review websites such as Revdex.com, TripAdvisor, and Yelp. Use notifications to alert the company when a review has been posted, which can make responding to reviews quick and easy. Ask questions – Speak to your customers as they will always be willing to offer suggestions, that can help eliminate unnecessary procedures, policies while improving the product or service. Own up to the review – A company that accepts its faults is more likely to get a better response from a customer while maintaining the customer’s trust and loyalty. Apologize and offer the customer options in the form of compensation. Being discouraged by negative feedback will only make a business less competitive. Instead, Businesses should learn to understand their customers and work with them to better their product and service offerings. A positive business attitude to negative reviews can help to manage disgruntled customers while maintaining their trust and loyalty. Revdex provides a place for consumers to read online business reviews and report bad business experiences. Revdex’s aim is to improve the connection between consumers and businesses. Consumers can find new businesses and services and businesses can create profiles to be found. Consumers can report internet scams or file complaint about health...

Article written by Elite Dental Group. As a parent, you may have shown your child how to properly brush and floss their teeth. However, it can be difficult to always check if your child is following good oral habits. There may be a time when your child will have a cavity and need a filling. Most children will be concerned about a filling and easing their nerves can make their treatment less stressful. Consider the following tips: Stay calm –Parents should stay calm and reassure their child that a filling is a quick, common procedure. Staying calm can make a child feel less stressed about their filling. Ask your dentist about options – Mild sedation options are now offered by experienced dentists and they can reduce child anxiety. However, a dentist who is comfortable handling children would be able to complete a filling without any form of sedation. Discuss the treatment with your child- Ask your child if they have any questions about the procedure. Answer your child openly and explain to them in brief about the procedure. Avoid using words like drills, needles, and sedation as your child may not understand what they mean. Instead, tell them that their dentist will give them medicine to make the process comfortable before they fix their teeth. Make it comfortable – Dress your child in comfortable attire and make sure they have eaten before their appointment. Small children may feel more comfortable with their favorite toy or comforter. Give praise – Praise your child during and after the procedure to let them know that you appreciate how they are handling their treatment. Making a dentist visit positive will help your child with future dental exams and treatments. Dr. Andre Eliasian is one of the leading dentists in cosmetic dentistry in Glendale CA. His clinic offers several services including orthodontist care to help patients achieve a beautiful, healthy smile. If you are looking for oral surgery in Glendale CA or wisdom tooth extraction in Glendale call for an...

As more customers shop and review products online, businesses have learned how positive reviews impact sales and strengthen customer trust. However, modern, discerning customers are more inclined to publicly explain their negative experiences online while demanding compensation. Although all businesses will do their best to satisfy their customers, there will be times when they fall short. The following strategies can be a company’s best defence against bad reviews. Look at negative reviews as an opportunity – When a negative review is posted, seeing it as an opportunity to showcase the company’s excellent customer service skills can put a positive spin on the situation. A trained customer service team will be able to professionally handle customers while rectifying the problem. Solve the problem – Consider how the company can help by offering the best possible solution to the customer. Ask the customer for feedback – If you request feedback after each purchase, chances are that a dissatisfied customer will be identified before they can write an online review. Additionally, more positive reviews can increase sales and customer trust while hiding negative feedback. Keep track of reviews – Actively monitoring reviews will help to identify negative reviews as soon as they are posted. This allows the company to speak to the customer and in some cases request for the review to be removed. Take the discussion offline – Since reviews can be seen publicly, avoid lengthy conversations online. Instead, ask the customer for a contact number or offer a direct number to a customer service representative, who can assist the customer offline. Revdex is an online business directory. Revdex’s aim is to improve the connection between consumers and businesses. They provide the customers with an opportunity to browse and post negative complaints and reviews about businesses and they make it easier for their voice to be heard by the companies. For example you can file scam report about online shopping issues or file complaint about...

As a talented social media personality, George Gstar is popular on Instagram and other sites. His loyal fans are always interested in seeing what new project he is working on. Though he lives an extravagant lifestyle, he is nonetheless a simple guy who believes in basic values. He has stormed the world of social media and is popular with his YouTube videos. He recently announced that he had signed a deal with 8MM Ent. Records to do a new rap single called “Dark World.” This song is scheduled to be released later this year or early next year. There will also be a dynamite video. As a successful entrepreneur, he has gotten involved in a number of different sectors including real estate, personal finance, trucking and recycling. His YouTube videos talk about how someone can start with a very small investment and reap big rewards by getting into the right industries at just the right time. One question that many of his fans have concerns whether or not he has a twin brother. Some people have sighted a man who looks much like Gstar with a few exceptions. This twin brother has been seen a number of times and yet no one has gotten any definitive answers about his existence. Perhaps George Gstar is waiting for the proper time to tell the world about this twin brother. In any event, this successful entrepreneur and rapper enjoys his eclectic and often extravagant lifestyle. He is always busy and yet takes time for his fans. Also read this Q&A with George Gstar and this...

Article by  Pierre Zarokian CLAIM: What Small Businesses Need to Know About Unfair Business Practices and Anti-trust Laws Small businesses often face stiff competition from larger businesses, and as a result they may resort to strategies that they think will help their business improve its performance. Occasionally, because of a lack of understanding of federal laws, these strategies inadvertently violate federal antitrust laws. By not knowing what business practices are considered unfair by antitrust laws, small businesses are leaving themselves open to serious federal charges and a loss of their business. This article is intended to help small businesses understand the basics of antitrust laws so that they know what business practices and strategies to avoid in the future. Monopolization Most people have heard of monopolization of a market, and most people know that law prohibits this practice. Unfortunately most people don’t know or understand what types of business practices actually construe monopolization of a market. Monopolization can occur in any size of market from a small local market to a national market. Monopolization involves any one of the following business practices: acquiring competitor’s businesses in an attempt to maintain control of a monopoly position in a specific market, controlling market prices through various means, and excluding competitors in a market. Unfair Business Conspiracies Conspiring to maintain the prices of services and goods in a particular market is considered to be an unfair business practice. The first type of conspiracy that is prohibited by federal antitrust law is conspiring with competitors to control the price of specific services or goods. For example if all the tire stores got together to discuss how specific tires should be priced, they could be charged with a violation of antitrust laws. The second conspiracy that is prohibited by federal antitrust laws involves the conspiracy of one group of companies to boycott another company or supplier. This conspiracy inhibits the ability of another competitor from entering into a market, and inhibits their rights within a free market system. The final conspiracy that is outlawed by federal antitrust laws involves market territories. It is against federal antitrust laws for competitors to get together to discuss the division of a market into territories or assigning specific customers to specific businesses. Again this practice is unfair because it eliminates the free choice of a customer in regards to who they want to give their business to, and it inhibits the functioning of a free market system. Using Company Power within a Market to Gain an Unfair Market Advantage The final business practice that is considered unfair by federal antitrust laws is the use of market position to coerce suppliers into giving your...

Article by Express CBD Store. As of today, 29 of the 50 states in the country have legalized medicinal marijuana, with 9 states, including California, and the District of Columbia also allowing recreational use. Since the push for widespread legalization in 2016, there have been questions about how the acceptance of marijuana use would affect national and statewide culture, including day-to-day activities. In California, one of the most practical and important considerations for the effects of marijuana use is how it has affected driving and the amount of DUIs being issued by police. A recent survey showed that almost half of Americans believed it was safe to drive while under the influence of cannabis. Yet organizations like the World Health Organization say that cannabis impairs many brain functions that are essential to safe driving, such as motor and cognitive skills, balance, mood, and time estimation. WHO also estimated that 22% of drug-related road traffic deaths were caused by cannabis use. This is likely why California treats driving under the influence of marijuana almost the same as drunk driving. If you are caught driving while stoned, you may be fined up to $1,000, serve jail time, have your license suspended, and be required to attend California DUI education programs. And all of this can happen to you on your first offense. Consuming alcohol and marijuana may both be legal in our state, but before you even think about drinking or smoking prior to getting behind the wheel, stop and think about the consequences of driving under the influence for yourself, your passengers, and the people on the...

Article provided by Zhang Xinyue. With over 7 billion people on planet earth, it’s possible that we might get millions of answers to the question: What does abundance mean to you? For some, it’s all about money. People these days want a lot of money. They want power and influence. They want a better house and a car … more material possessions. It doesn’t seem to matter to most people that our time here on earth is brief—only about 80 years. During that time, we may accumulate a great deal of wealth, but as they say, “You can’t take it with you.” Once our time on earth is over, we move on to a higher plane of existence. We no longer need clothes, houses, cars or food. That begs the question: Why do so many of us spend so much time and hard work trying to get those material possessions? In society today, we’ve learned from the media and those around us, that having a great amount of material possessions makes us important. It makes us better than others. Let’s look at a few quotes from some famous people on this topic: “To live is the rarest thing in the world. Most people exist, that is all.” ― Oscar Wilde “There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.” ― Albert Einstein I believe Einstein says it best. Life is a miracle but we forget to treat it as such. Today is a good day to make a new commitment to live each day as if it’s a priceless gift.   Create Abundance 创造丰盛 is a book written by Zhang Xinyue. She is very well-known worldwide as a body-mind-spirit tutor, a spiritual therapist, and the founder of Abundance Psychology. In 2012 she wrote her best-selling book Create Abundance. The book is a collection of quotes containing words of wisdom on how to develop body-mind-spirit cultivation. Her book was initially released in Chinese, but it is also available in English and other languages now. A second version of the book has also recently been...